kbdd's Privacy Policy

kbdd is a secure and reliable online betting and casino platform. Protecting our users' privacy is one of our primary responsibilities. This privacy policy ("Policy") describes how kbdd collects, processes, stores, and protects your personal information while you use our website, applications, and related services ("Platform").

This policy applies to all registered members, guest users, and any person who uses or attempts to use our services on the kbdd platform. We are committed to age verification — this platform is for those aged 21 and above only.

---

When you open an account or use our services on kbdd, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name, date of birth, and national ID or passport number (for age and identity verification)
• Email address and mobile number (for communication and security)
• Postal address (for identity verification where applicable)
• Payment-related information such as bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Account username and password (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device type and operating system
• Browser type and version
• Pages you visited, duration, and navigation path
• Cookie and session data (detailed below)
• Log data related to gaming activity

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may sometimes receive information from trusted third-party services. Information collected in this way is used only for the relevant purpose.

---

kbdd uses your personal information for the following legitimate purposes:

• Account Management: To handle registration, verify login, and ensure the security of your account.
• Payment Processing: To complete transactions related to deposits, withdrawals, and bonuses.
• Identity & Age Verification: To ensure that only eligible users are using the platform.
• Customer Support: To respond to support requests, complaints, and inquiries.
• Fraud & Security: To detect and prevent fraud, money laundering, and other illegal activities.
• Responsible Gaming: To monitor unusual gaming behaviour and take protective measures.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To conduct analysis for improving the user experience on the platform.

---

kbdd does not sell your personal information. However, in certain circumstances we may share information with third parties:

4.1 Service Providers

Necessary information may be shared with trusted providers who handle payment processing, identity verification, data analysis, and technical support on our behalf. These providers work under our direction and may not use the information for any other purpose.

4.2 Legal Requirements

We may be required to disclose information in response to applicable laws in Bangladesh, court orders, or legitimate requests from regulatory authorities.

4.3 Protective Disclosure

In cases of preventing or investigating fraud, deception, security breaches, or other illegal activity, we may provide information to the relevant authorities.

---

kbdd uses industry-standard technical and organisational measures to protect your information:

• SSL Encryption: All data transfers on our platform are secured through SSL/TLS encryption technology.
• Password Hashing: Your password is never stored directly — industry-standard cryptographic hashing technology is used.
• Access Controls: Only authorised staff can access the information they need — a least-privilege policy is followed.
• Firewall & Monitoring: Continuous system monitoring is conducted to prevent unauthorised access.
• Data Minimisation: We collect only the information that is necessary, nothing more.
• Secure Data Centres: Our server infrastructure is covered by both physical and digital security measures.

While we strive to ensure the highest level of protection, transmitting information over the internet is not entirely risk-free. It is therefore also your responsibility to keep your account password confidential and to notify us immediately of any suspicious activity.

---

kbdd uses cookies and similar technologies that store small files in your browser. Their purposes are:

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and ensuring the basic functionality of the platform. They cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferences, such as language settings or game preferences.

6.3 Analytics Cookies

These cookies are used to collect platform usage statistics in order to improve the service. This information is analysed anonymously and in aggregate.

You can manage cookies through your browser settings, though disabling certain cookies may limit some functionality of the platform.

---

kbdd retains your personal information for as long as the purpose for which it was collected exists or as required to fulfil legal obligations. In detail:

• Active Account Data: For the duration the account is active and for the necessary period after it is closed.
• Transaction Data: For the period required under financial regulatory rules.
• Identity Verification Documents: For the necessary period following verification.
• Customer Support Records: For a set period for complaint resolution and quality control.

Once the defined period has passed, we securely delete or anonymise your information.

---

kbdd respects every user's right to data protection. You have the following rights:

• Right of Access: The right to request what information we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies or incompleteness in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (within the limits of legal obligations).
• Right to Restrict Processing: The right to request that use of your information be limited in certain cases.
• Right to Object: The right to object to the use of your information for specific purposes.
• Data Portability: The right to request your information in a structured format.

To exercise these rights, please contact our support team. We are committed to responding to your request within the legally required timeframe.

---

kbdd is for those aged 21 and above only. We do not intentionally collect any personal information from minors. If we become aware that a minor has provided information, we will immediately delete that information and close the associated account.

---

As part of operating our services, your information may be processed or stored on servers located in various countries. In such cases, we ensure that transferred information is protected to the same standard described in this policy and complies with applicable law.

---

kbdd prioritises responsible gaming. To this end, we may analyse your gaming activity data in order to identify potentially problematic behaviour and provide timely support. This information is used solely for your wellbeing and is not shared with third parties.

To learn more about responsible gaming, visit our Responsible Gaming page.

---

kbdd may update this privacy policy from time to time. If any significant changes are made, we will notify you via the platform or at your registered email address. Continued use of the platform after a change means you consent to the updated policy.

The date of the most recent update will always be shown at the top of this page. We recommend that you review this policy periodically.

---

If you have any questions, concerns, or requests about this privacy policy, or if you wish to exercise any rights regarding your information, please contact the kbdd support team.